Everyone wants results – parents, teachers, siblings, workers, employers, friends, family, and yes that “other family” – your clients. So what do you do? Just mumble fumble your way through it, lie about what you can’t do? Heck no – when handling client expectations, be upfront on your capabilities; when taking on new projects, be realistic – don’t promise the moon but get pretty darn close to earth. When giving a project time estimate or completion date – pack in some buffer, just in case. When you deal with clients and stretch the talk, you’ll be found out sooner than later.

So, plan on a little under promising and a lot of over delivering. After all it’s what you deliver that counts, not what you say you can deliver!

Ruth-Dinaz Sarkari
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This entry was posted on Tuesday, February 2nd, 2010 at 5:05 am and is filed under Clients. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.